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Frequently Asked Questions

Do I receive an actual ticket?

Your ticket is your fully paid invoice, please print this out and bring this with you when you arrive at your chosen event to sign in.  You will also receive a PDF with important information prior to your event.

Is there any age limit of who can attend these event?

The age limit is 18 years and over please visit our Terms and Conditions page for more information.

Do you issue tickets?

Once you have booked and paid a deposit for your chosen event, you will be sent an email confirming your booking. Once you have paid in full you will receive another confirmation email from us and shortly after you will be sent full event / information / booking details which will be sent via PDF format to your given email address at the time of booking. Please ensure you have given us the correct email address and be sure to check your spam folder as sometimes our emails may end up here! The PDF is sent to you regarding all details for the event such as times,  what to wear, address of venue etc - we do not require to see this on the night of the event, (but it is advisable to print it out and bring with you) as once you have booked your chosen event you will be placed onto our guest list.


Will there be a Medium at the event?

All Phantasmic Paranormal Events are hosted by experienced Hosts and Professional Psychic/Clairvoyant Mediums. However sometimes a Medium(s) may not always be present - but as usual you will be in very safe hands with our experienced Hosts who have a wealth of knowledge and are fully trained in all aspects of professional public ghost hunting events and experience nights.


What do I need to bring with me to a Ghost Hunt?

As a lot of the locations that Phantasmic Paranormal investigate are very old with uneven flooring, we strongly advise all people attending an event to wear sturdy footwear. The essential item for any Ghost Hunt is a torch (not forgetting spare batteries) as most Investigations are carried out in complete darkness. Phantasmic Paranormal ask that all Guests bring a torch and spare batteries for safety. You may also want to bring along your Camera, Camcorder etc you never know you may catch something on film! Tea Coffee and snacks, soup and rolls are always provided on our events to keep you going throughout the night also.


Can I sleep at an event

Unless it is a specified sleepover event (we don't usually provide sleeping facilities) our events involve being awake all night - unless advertised on the event.


Will I see a Ghost?

Unfortunately activity will not just happen to command, however using our various experiments and experienced hosts at all of our events, we will try to encourage spirit activity and place you in areas that they know are paranormally active. Our events do not normally disappoint but in the world of spirit nothing is ever guaranteed!


What should I do if I cannot attend an event?

If you cannot attend on the night of the event please contact Phantasmic Paranormal as soon as possible on 07341849561 or 07776 078669 and let us know - (please see our Terms and Conditions regarding cancellations )  we will need to advise a member of the team that you will not be attending, this also enables us to start our event promptly.

Can I pay a deposit? and full balance later?

Yes you can, if there is an option to do so.  We ask for £20 per person non refundable deposit with the final balance payment payable 4 weeks before your event.